ADP reviews

3.8

71% would recommend to a friend

(22,339 total reviews)
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Maria Black

81% approve of CEO

70% positive business outlook

ADP has an employee rating of 3.8 out of 5 stars, based on 22,339 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22K reviews
1.0
Apr 19, 2017

Avoid

Recommend
CEO approval
Business Outlook

Pros

There are some good People Nice offices - no parking Good expense policy Some excellent support people

Cons

Software & Solution does not work, way behind competitors Poo service Senior & Regional Sales Managers have poor management skills Claw backs from commission when it is a software, service or solution issue and not down to Sales

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ADP Response
9y
Thank you for the review.
1.0
Apr 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Some Coworkers Work from home during inclement weather situations.

Cons

No recognition/bonus in customer service department Moving to your 5 "supercenters" is letting go of a lot of experience. It is not a layoff - it's terminating employees to get cheaper labor elsewhere. After many years, I was shown the door. Cancel health insurance same day. A totally heartless company now.

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ADP Response
9y
Sorry for your negative experience with ADP. We appreciate your service and tenure with us and appreciate your insightful review.
5.0
Mar 21, 2017

Your Job & Career is Solely Your Responsibility

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work Culture - professional and very smart associates Company - Good products (could be better with continued innovation) - very strong financials Senior Leadership XCOM and VP's - Very talented - leading company in great direction. Communicates to entire company - keeps you in the loop.

Cons

Please note this does not pertain to all - but Middle Management (Sr. Directors / Director level) - Does not like competition from below (no one smarter than they are). Not very knowledgeable - "fake-it-to-make-it" to get to that level. Promotions - lots of "shoulder tapping" - only promote people with like minds not based on skill or leadership potential. Performance Reviews - not important and compensation distributed to the ones they like. Outcome - eventually good people leave the company.

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ADP Response
9y
Thank you for the evaluation of your time with ADP. You provide a lot of expertise and understanding of the ADP landscape and there is some valuable advice in here to current employees. Thanks again.
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Glassdoor has 24,932 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.