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      ADP

      Engaged Employer

      ADP reviews

      3.8

      71% would recommend to a friend

      (22,339 total reviews)
      avatar

      Maria Black

      81% approve of CEO

      70% positive business outlook

      Ratings by demographic groups

      ADP has an employee rating of 3.8 out of 5 stars, based on 22,339 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ADP employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      22K reviews
      1.0
      Aug 6, 2017

      Poor leadership from the top down

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      great people - interesting technology

      Cons

      way too much focus on titles and rank. Lack of leadership overall

      avatar
      ADP Response
      8y
      Thank you for the feedback from our Alpharetta location.
      4.0
      Jul 2, 2017

      Technical Support Analyst

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Pay, and great benefits.

      Cons

      Not a stable place to work.

      avatar
      ADP Response
      9y
      Thank you for the review.
      2.0
      May 22, 2017

      Go corporate-- not client-facing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management invested in making organizational changes appear reflexive. Huge market share and reputation, despite more advanced and easier to use solutions by competition. Great food service and staff. Solid opportunity for recent grads looking to start a career in client service, as long as scheduling bathroom breaks and forgoing schedule autonomy are acceptable. Some very genuine people with great ideas, though not always in a position to implement change. Free lunch during year end when you can scarcely leave your desk between calls. Very cool opportunities in tech at corporate office.

      Cons

      Everything is a numbers game-- managers don't know/care what you actually do, but are quick to interrogate and condescend on time mgmt when forecast is at stake. Favoritism-- those who are mobile/favored by upper mgmt are either sycophants or cutthroats. Training-- onboarding for roles that don't generate dollars for the org is completely unstructured. Managers are consistently underskilled to provide technical support outside of payroll. Management-- endless cycle of unreasonable client expectations, undertrained associates, and derogation from management. Bonus-- unattainable/ambiguous metrics based largely (40-60%) on org performance, and "manager's discretion" (20+%). Jaded employees-- many underpaid and overworked associates who can attest to favoritism, stagnant pay, high pressures/volume, and losing good people. Downsizing-- company laid off 300 managers last year, closed down several locations in the east, and eliminated many homeshored positions. Impact will be shouldered by already overbooked employees + cheap, inexperienced new hires in VA and FL.

      avatar
      ADP Response
      9y
      Thank you for the comprehensive review of your time with ADP Parsippany.
      Viewing 586 - 588 of 22,339 Reviews
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      ReviewsADP reviews

      Glassdoor has 24,932 ADP reviews submitted anonymously by ADP employees. Read employee reviews and ratings on Glassdoor to decide if ADP is right for you.