Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 397 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate Jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 397 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

42% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.7 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1671) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (386) , Member Technical (380) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (299) , Project Manager (246) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (220)

What are the pros of working at ADP according to real employee reviews?

"benefits were great and scenary" ((in 1648 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1431 reviews)); "Flexible and good work life balance" ((in 1427 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1065 reviews)); "Very flexible and good pay" ((in 756 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 832 reviews)); "Some managers are bad apples but not all" ((in 485 reviews)); "low salary and very influenced" ((in 470 reviews)); "Poor upper management." ((in 156 reviews)); "Hours are long and unflexible" ((in 153 reviews))

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ADP

ADP Client Support Associate reviews

3.2

42% would recommend to a friend

(397 total reviews)

Maria Black

50% approve of CEO

45% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.2

Career opportunities

3.1

Compensation and benefits

3.0

Senior management

2.7

Work/Life balance

Client Support Associate employees have rated ADP with 3.2 out of 5 stars, based on 397 company reviews on Glassdoor. This indicates that most Client Support Associate professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Client Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

397 reviews

2.0

Sep 9, 2025

Bad management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits and tuition reimbursement.

Cons

Bad management, blackout periods November - March. Scheduled breaks and only a 30 minute lunch.

ADP Response

9mo

Thank you for your insights and assessment regarding your time with ADP.

5.0

Sep 4, 2025

The Kind of Work Family You Want to be A Part Of

Account manager

Recommend

CEO approval

Business Outlook

Pros

Supportive teams and Management, growth in career opportunities.

Cons

Implementation issues that later cause problems for clients, which lead to payroll, or other departments needing to fix in a short period of time.

ADP Response

9mo

We appreciate the review and rating. Thank you for sharing your ADP experience with us on Glassdoor.

2.0

Sep 1, 2025

Interesting Place

Account manager

Recommend

CEO approval

Business Outlook

Pros

Never a dull moment. Not a boring job.

Cons

A lot of gossiping and lack of leadership

ADP Response

9mo

Thank you for sharing your insights and review with us on Glassdoor.

Viewing 16 - 18 of 397 Reviews

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ADP Client Support Associate reviews

Ratings by category

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Bad management

The Kind of Work Family You Want to be A Part Of

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