ADP Client Support Associate reviews

Understaffed, little to no recognition for your work, your voice is not heard, takes a long time to advance (minimum is 18 months), hard to advance into a job you want.

I worked at this company for 5 years. When I started I was a healthy and happy person. When I left I had numerous stress and anxiety related issues, which for the most part were due to the job. (Per my doctor and the fact that 6 months after leaving I was back to a good place). To succeed at ADP it all depends on who you know and who`s butt you`re willing to kiss. My last year there, I never changed positions, yet I had 4 different managers, all of whom expected very different things. They pride themselves on not being a call centre and putting the client first, yet in my last few years the focus made a complete shift from goals rearding service to goals regarding stats and it hurt the entire department. I`d say the worst part about ADP though was how they handled employee problems. As I said I developed severe mental illness while working there. I tried working with HR and my doctor, and though my doctor would write exactly what was going on they wouldn`t work with me. Either I was too sick to work and had to take (unpaid) STD or I wasn`t really sick and should have no problems working like everyone else. It came to a head when I had a full blown panic attack at the office and my managers solution was to lock me in a small room until I calmed down. If you like high stress, sucking up to managers, and can put up with a lot because of good pay and benefits, sure, work at ADP. If you care about your well being stay far far away.