AAR reviews

3.1

43% would recommend to a friend

(650 total reviews)
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John Holmes

55% approve of CEO

34% positive business outlook

AAR has an employee rating of 3.1 out of 5 stars, based on 650 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AAR employee rating is in line with the average (within 1 standard deviation) for employers within the Luft- & Raumfahrt, Verteidigung industry (3.6 stars).

Reviews by job title

650 reviews
5.0
Sep 30, 2021

Great company to work for!

Recommend
CEO approval
Business Outlook

Pros

The people are nice at times. Busy atmosphere, loved it.

Cons

Nice respectful company. Good people at times.

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AAR Response
4y
Thank you for your review. We are excited to hear you had a great experience working for our organization and we wish you continued success in your future! We have great people that work for AAR and we know how important it is to create a culture where our employees love to come to work!
1.0
Sep 28, 2021

Gotten worse over the years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are no pros here.

Cons

I’m having a friend write this because my English is not very good. This is for AAR Aircraft Services Miami. Micromanaging is the law of the land. If you’re not from a certain island 100 miles away from Key West, your chances of being promoted are nil. It takes several years to become a direct employee. You see raises of less than $2 in several years, regardless of how good you are. The management purposely rates you lower in your evaluations, despite your lead/supervisor’s recommendations, to avoid giving you a meaningful raise, but their friends from that island 100 miles from Key West and whoever does their dirty work (backstabbing, micromanaging, throwing you under the bus to save themselves despite them demanding that you do what got you in trouble in the first place) get 5s and meaningful raises. If employees are harassed by management, and the employees go to local HR, nothing gets done, and if employees try to escalate by involving corporate HR, the local management covertly fires them in retaliation, covering it up as a furlough. They hired many contractors to take advantage of the money the federal government was giving out to corporations who retained workers during the pandemic, and laid them off afterwards. They order you to pencilwhip things on a regular basis and rush you to get the job done, and then they throw you under the bus for any slip ups that are discovered. During training, and in their ‘work core values’, they say for you not to be rushed and to do things right the first time, but once you’re on the hangar floor, it’s all rush rush rush, sign it. (Pencilwhipping is the action of signing for aircraft work when it wasn’t really performed right or not at all, something you don’t want to happen when you and your family are flying on that aircraft. By the way, they service United and Southwest aircraft in the Miami facility). They force you to use aging equipment that doesn’t work properly and expect you to “make the test pass”. They only replace the equipment when threatened by the airline, so your only hope is to speak directly to the airline reps with your concerns, but be ready to be fired for ‘insubordination’. Health insurance, don’t expect much. For family, expect to pay $200-300 per check (every two week) and still get destroyed if you have to go to the ER. They will treat you coldly when you find better employment and call you ungrateful, threatening to never hire you back (which would be a favor really.)

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AAR Response
4y
Thank you for your review. We are sorry to hear about some of the challenges you had while working for our organization. We have an open door policy at every location where employees can share feedback or concerns about anything at any time. We also believe in being a diverse organization to continue to promote differences, respect, creativity and innovation. It is why Work As One. Be Inclusive is an important value of AAR. We know the pandemic has had an impact on the aviation industry. We continue to do what we can to take care of our people and the company in the best way possible. We also promote and support our AAR Value of Quality First. Safety Always. We know how important it is for our employees to work in a safe environment while never sacrificing the quality of work. This belief is what we equally share with our customers, suppliers and our vendors. We know how important it is to make sure we are always Doing It Right! I will share this feedback with the local HR team.
5.0
Sep 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Caring hard working support awesome

Cons

Available, time off, support promotion

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AAR Response
4y
Thank you for your review. We are happy to hear you feel AAR cares and supports their employees. We know how important it is for us to look out for our people as they are the foundation for our continued success. We will make sure to do what we can to create work-life balance with time off and communicating to employees at how they can grow and develop inside the organization.
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Glassdoor has 753 AAR reviews submitted anonymously by AAR employees. Read employee reviews and ratings on Glassdoor to decide if AAR is right for you.