Very basic questions. They basically want to make sure you have the right computer set up in a quiet environment so know what computer you have and program versions. Hardest question was tell me about a time when you had to resolve a customer concern.
Generic interview questions. Nothing out of the ordinary or challenging was asked.
The question I remember is "how do you study new software?". It was asked by one of the top managers. All the other questions were standard (tell me about yourself, about your greatest achievement, about your mistake, why should I hire you, what do you want to ask me)
Very few questions asked about skill set- she mostly just wanted to know about my experiences at previous employers.
Outdated quiz really outdated
What was your favorite vacation?
What are three things that make a successful call center?
They asked about how I would explain a seemingly simple thing, to someone as if they had never used/seen it before.
How would you handle a delicate customer interaction?
Describe how you would identify a customer with a No BRAS issue.
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