All typical STAR format.
Support Representative Interview Questions
5,870 support representative interview questions shared by candidates
What would you do if you were up north at your friends cottage and you were trying to get a DVD player to work and it was not playing the movie.
All the usual - tell me about yourself, how would you deal with various situations etc
Interviews were very character based- you can tell the company cares more about personality and character than experience (which is amazing!) Was even told, "you can teach someone anything, but you cannot teach them how to work with others."
Bring an example where you worked with a customer
Tell us a little about yourself?
What is your knowledge about iphone?
Explain how you handle customer above beyond.
Customer is having issue with battery, how can you resolved the issue?
Describe how to delete an app of on an iOS device?
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