There were many questions I personally liked, because they opened great dialogues about my personal way of thinking but also about the firm's intentions and strategy. One particular question I liked was how I would put the price for Amazon Prime when it first got launched into Germany.
Do you think it would be possible to service UPS by appointing franchisees all over India and having a trained set of technicians on the franchisee roll?
What would they find on my background check.
Why am I applying for this role?.
What is the largest number of people you have ever managed at a time?
If you notice an agent is providing wrong and inaccurate information to the customer over the phone, what would you do?
What skills have you developed through other experiences that will translate into this position?
if i am familiar with system performance tuning
How many tickets does each of your agents complete?
Tell me how you think you can can add as soon as join?
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