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Service Representative Interview Questions
145,222 service representative interview questions shared by candidates
esporre un caso di successo ed uno di insuccesso
If you need help but don't want to bother your manager would you ask a co-worker or use internal resources?
Honestly, it felt like more of a conversation than a formal interview. Basically talked about the industry, personality-type questions, tenets of sales, role played a call.
Tell me about a time when an employee asked you to do something unethical. Tell me about a time you received good customer service. Tell me about a time you received poor customer service. Tell me about a technical issue you recently resolved at home.
Explain the difference between a territory manager and a business development manager?
Tell me about a time when you went above and beyond to help a customer.
Common things about why going abroad, working period, salary expected ?
Can you deal with angry or belligerent customers over the phone?
Situational Questions: A customer says he spills something on the floor but you cannot see anything. What would you do?
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