What would be the least favorite thing about your job as a claims specialiast?
Service Representative Interview Questions
145,188 service representative interview questions shared by candidates
Behavior questions. Easy. When asked if you have interviewed with anyone else, the answer is always NO folks.
How did you handle a stressful situation
How well do you deal with pressure/stress.
Why do you want to work here
Tell me how you feel about working nights and every weekend, including Saturdays and Sundays? Note: These jobs are based on seniority. The newest employees MUST work varied shifts, weekends and during outages. They will not provide you with a work shift until AFTER the 6 weeks training class. You will be tested at the end of 6 weeks training, and then they will decide if you will be placed in their call center or not.
small chit chat
Tell me about a time you had to make a quick decision and what was the outcome?
What is one thing you would change about yourself?
Give an example of a time you encountered an angry customer.
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