30 minute, 15 question Hacker Rank multiple choice quiz. One or many answers can be true per question. Watch out for the trick multiple choice answers, they look right but are wrong. There are chrome dev tools, Postman and SQL SELECT output questions.
How would you explain a very technical problem to a non-technical audience?
fair and easy, questions related to customer service telephonic interview, client interview as well at the end, tell me something about yourself, what are the matrics you worked on and all
Network Analysis and JVM Troubleshooting Hands-on.
ERP related questions
What factors would you use to prioritise and evaluate two tasks?
Religiously study the job description and reflect it with the experience you have. My advice would be to really get a hold of the recruiter during the initial stages and ask them about the skill-set the hiring team (and the manager) is looking for. Note those down and prepare to reflect those skills in the interview questions that will be asked. You'll most likely encounter questions that are already floating around here and in that case Google and Glassdoor will be your best friends! Search for as many Facebook interview questions (related to the position or at least close to what the position is) as you can and prepare notes and examples. This will also put you in the right mindset to answer questions tricky questions that can come up.
Talk about your past work experience.
Describe how you handle disgruntled callers? Describe how you deal with the frustration after many disgruntled callers?
What were your tasks at your previous job?
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