they asked a bunch of grammar and comprehension questions. then asked basic questions about computer knowledge for both Apple and Microsoft.
Manager Support Interview Questions
2,561 manager support interview questions shared by candidates
Tell a company or brand that you feel are exemplary?
What crisis management have you handled in the last 3 years
Describe how you use available data on customer interactions to improve their satisfaction with Microsoft support and optimize Microsoft resources.
How has your experience prepared you for this role?
Softball questions about my experience
How do you differentiate the customer support role in an E-Commerce vs. Product company? What would be the KRAs for the customer support group?
Are you able to diffuse stressful situations that may arise on the job while assisting customers over the phone with general and specific troubleshooting of their home phone/internet service?
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Looking for culture fit with in org.
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