It Help Desk Support Interview Questions

75 it help desk support interview questions shared by candidates

Tell me about yourself? What is DHCP? What is DNS? Do you have experience with OKTA? Tell me about a difficult situation you were in a how you solved that problem? Tell me about a time when you messed up and how you reacted?
avatar

IT Help Desk Support Engineer

Interviewed at Planful

4.1
Nov 2, 2024

Tell me about yourself? What is DHCP? What is DNS? Do you have experience with OKTA? Tell me about a difficult situation you were in a how you solved that problem? Tell me about a time when you messed up and how you reacted?

extensive knowledge of programming and computer applications, I’m looking for a job that leads me to some opportunities to develop new skills while strengthening those I already have. My experience in working as a trainer has allowed me to advance good organizational skills, and the capability to work under pressure. I am able to work well both on my own and as part of a team, therefore; I’m trying to learn something new from every experience because I think there is always room for upgrading self.
avatar

IT Help Desk Support

Interviewed at Dell Technologies

3.7
Dec 17, 2020

extensive knowledge of programming and computer applications, I’m looking for a job that leads me to some opportunities to develop new skills while strengthening those I already have. My experience in working as a trainer has allowed me to advance good organizational skills, and the capability to work under pressure. I am able to work well both on my own and as part of a team, therefore; I’m trying to learn something new from every experience because I think there is always room for upgrading self.

Q. Why should we hire you? Q. Give an example of a time you had to deal with a difficult customer? Q. Was there a time you had to adapt what you were doing after receiving constructive criticism or negative feedback?

IT Help Desk/Remote Support Specialist

Interviewed at Accolade Bio-Clinical Solutions

4.2
Oct 31, 2019

Q. Why should we hire you? Q. Give an example of a time you had to deal with a difficult customer? Q. Was there a time you had to adapt what you were doing after receiving constructive criticism or negative feedback?

Viewing 51 - 60 interview questions

Glassdoor has 75 interview questions and reports from It help desk support interviews. Prepare for your interview. Get hired. Love your job.