What experience have you had with customer service/working with customers?
It Help Desk Interview Questions
1,702 it help desk interview questions shared by candidates
What troubleshooting steps would you take for a printer that is offline.
Why did you quit your last job?
In your view, what does success look like in an IT support role, and what qualities do you think make a team truly effective?
What is your short-term job and long-term job?
What is the extent of my IT knowledge? And examples of IT related tasks performed in previous professions.
Is it better to assign a printer a static or dynamic IP?
QUESTIONS ON VALUES, IT technical questions (Quite difficult)
How would you deal with a difficult customer?
He asked me a lot of technical 'why' questions. Not much about my own qualifications.
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