It Help Desk Interview Questions

1,703 it help desk interview questions shared by candidates

First, they asked me general questiones about my professional experience, the second part they asked me to play a sketch that one of the supervisors was an internal customer and i was the first level of helpdesk and i have to help him with the problem of his PC that it seems that it is not working. The screen was black. And the third part, they ask technical questions like what is DNS, what is fishing, what can i can say about cookies, etc
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Information Management Assistant (Help Desk)

Interviewed at U.S. Embassy in Peru

Jul 5, 2022

First, they asked me general questiones about my professional experience, the second part they asked me to play a sketch that one of the supervisors was an internal customer and i was the first level of helpdesk and i have to help him with the problem of his PC that it seems that it is not working. The screen was black. And the third part, they ask technical questions like what is DNS, what is fishing, what can i can say about cookies, etc

They will ask about your previous job and your role in that job, and if you have any experience with tech related issues, are you tech savvy? and how do you handle certain type of situation that deal with multiple people, who to help first depending on their status or who came first
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IT Help Desk Technician

Interviewed at Sesame Workshop

3.4
Jul 27, 2022

They will ask about your previous job and your role in that job, and if you have any experience with tech related issues, are you tech savvy? and how do you handle certain type of situation that deal with multiple people, who to help first depending on their status or who came first

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