First, they asked me general questiones about my professional experience, the second part they asked me to play a sketch that one of the supervisors was an internal customer and i was the first level of helpdesk and i have to help him with the problem of his PC that it seems that it is not working. The screen was black. And the third part, they ask technical questions like what is DNS, what is fishing, what can i can say about cookies, etc
It Help Desk Interview Questions
1,703 it help desk interview questions shared by candidates
Do I have experience in IT
What made you interested in First Interstate , Tell me about yourself
When will you be available for an interview
DNS, printer, and group policy
What you know about IT
hardware, network, desktop, software, support
What you offer in terms of customer service.
They will ask about your previous job and your role in that job, and if you have any experience with tech related issues, are you tech savvy? and how do you handle certain type of situation that deal with multiple people, who to help first depending on their status or who came first
Have you used Active Directory before? Why do you want to work here?
Viewing 1211 - 1220 interview questions
See Interview Questions for Similar Jobs
It EngineerIt AssociateDesktop Support TechIt Tech SupportInformation Technology SpecialistTechnical Support TechnicianSupport EngineerNoc ManagerNetwork TechnicianPc Support TechnicianPen TesterPerformance TesterOracle Database DeveloperPc TechNetworking EngineerPc TechnicianOperations Support SpecialistNoc AnalystPc Specialist