The second role playing question dealt with a pop-up blocker. The interviewer acted like a customer that couldn't make a response to a forum.
It Help Desk Interview Questions
1,703 it help desk interview questions shared by candidates
How many pairs of cables are in an ethernet cable?
There wasn't any difficult or unexpected questions.
Where do you see yourself in your career in 5 years?
What is your greatest acheivement?
What is an IP address?
What is DNS? What is TCP? Printer troubleshooting scenario. Email Phishing scenario.
behavioral and technical questions and Answers
Technical questions about basic workstation and network knowledge. Also experience with working and dealing with people.
- Basic computer and internet related questions are asked. - Different theoretical situations are presented to gauge how the interviewee would handle them. - Nothing very memorable. No experience required.
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