How knowledgeable are you with Mac/Win systems by percentage?
Help Desk Representative Interview Questions
3,950 help desk representative interview questions shared by candidates
Basic and previous experience
what do you think is the most important skill when doing this job?
A customer called and said he/she didn't have internet connection, what would you do?
You have a Director on the phone with a high priority issue, a report due by your manager, and an email that just came in which needs your attention. What do you do?
How would I handle a conflict with another associate?
Do you recommend Chrome or Internet Explorer?
What do you do when you have a problem you can't fix while in a busy atmosphere?
If the position was split into two roles, one being a more technical hands on and the other more of a management role, which would I choose?
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