Tell me a little bit about your background.
Help Desk Representative Interview Questions
3,950 help desk representative interview questions shared by candidates
How do approach an end user who keeps needing their password reset?
What is a DNS/ what does it stand for?
Tell me about some of your software/hardware projects
What was your experience as a individual contributor/team contributor?
Imagine you are typing www.google.com into a browser. As soon as you press enter on your keyboard, explain in detail what happens.
Explain ITIL terms warranty and utility.
Was more curious what I would work for than anything. If you need a low paying job that has not HR and hire quick take this but don't plan on staying long.
When are you available ?
How familiar are you with PoS machines?
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