they asked about many things technical and personal skills
Help Desk Representative Interview Questions
3,950 help desk representative interview questions shared by candidates
normal questions about trouble shooting and computers and how i am gonna fix it .
If you don't receive feedback about a job posting from the team, what would you do?
What steps would you take to troubleshoot a user's issue with their computer not starting? Can you describe your experience with desktop operating systems like Microsoft and Mac OS X? How have you used diagnostic utilities in your previous roles? Can you give an example of a problem you solved using these tools? Suppose a user is unable to access a particular application on their system. How would you go about diagnosing and fixing the issue? Describe a situation where you had to install or upgrade software on a user's computer. What steps did you take to ensure the process was successful? Can you talk about your experience with creating file backups and configuring systems and applications? Have you ever had to escalate a problem to a more experienced technician? How did you decide it was necessary? How do you ensure a problem has been adequately resolved after applying a fix?
Présentez vous Salaire souhaité Pourquoi vous pas qlq un d'autre
I was first interviewed for a sales position. I am not good with sales. I was then offered tech support, I did great on that.
Do you want to come in for an interview?
Conocimiento de atención al cliente y de idioma portugués
What is the difference between IPv4 and IPv6. What is a network printer. What is cache memory. What is Blue screen of death. What is the full form of USB. What is BIOS.
Tell me about yourself and why do you want to work here?
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