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Help Desk Representative Interview Questions
3,950 help desk representative interview questions shared by candidates
This position is a 1099 for 10.00 per hour.
What do you do when you exhaust all troubleshooting options?
What is your troubleshooting process?
Talk about a time where you had to be the leader
Explain a time you went above and beyond for a customer. (this was asked during my phone interview)
Tell me what you know about the company?
Nothing special, they wanted more experience. Even though they saw my resume.
Interview is good. Very thorough. They ask behavioural questions. I did not get the offer despite clearing all the interviews and back ground check because they were hiring only 6 externally and I was told I was the 7th.
Nothing really crazy came up, mostly just technical questions makes sure that I knew my stuff
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