What steps would you take if a customer called saying they were having issues printing?
Help Desk Representative Interview Questions
3,950 help desk representative interview questions shared by candidates
Mi hanno fatto simulare una discussione con un cliente in inglese
Very few questions were asked, and none that I would deem "difficult".
Describe how you maintain communication with a coworker that you don't get along with
In case of windows, mostly of the questions are related to control panel. While in case of Mac, system preferences related questions are asked.
Q: Describe your technical experiences
How do you know the referral in question?
What does IT support mean to you. What Salary are you expecting. What will make you stay at the company.
They asked about various tech knowledge
give us a brief breakdown of your employment history and experience.
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