What type of skills do you have?
Help Desk Representative Interview Questions
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Where are you worked before
Technical skills that one have
présentez-vous ! (la fameuse...)
Would I be willing to change the course of my career path to accept the position being offered.
Q: At your current employer tell me how you handle IT issues that arise? Is the department an "in house" department or outsorced? Tell me your direct role in resolving the issue.
What metrics did you use in your time as lead?
You have 3 groups of people: Self-starters, people that need to be taught and people that are not motivated. Which groups would you hire?
none.. just basic troubleshooting questions.. "how can you tell if outlook is working" :/
Handling of difficult customers
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