1. Describe an enterprise support model and what does the curve of growth look like? 2. Are you mostly technical in fixing a problem or do you know how to help end users use the software? 3. How do you scale end user support to drive adoption but not overrun costs? 4. How do you globalize and go into new regions? 5. Tell me something innovative you did with technology to improve the customer experience, or to help your team, or help the business?
No serious interview questions as everyone seemed unprepared and inexperienced conducting interviews.
mainly about my experience and what I'm looking for
Describe a time when you’ve had to deal with difficult stakeholders
What is your understanding of what Surescripts does and how it provides value?
Pretty standard intro conversation about what the role was and my interest/background
Describe your company's work culture and environment.
- Scenario Based questions on the profile of the prospective buyer and his team. - Team and Territory Related Discussion
What's the hardest decision you have had to make and how did you overcome it?
Why Education? What makes you prepared for this industry?
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