Basic questions regarding my experience were asked, as well as a few situational questions. Example: The interviewer asked me what kind of relevant experience I had and she also asked me a question along the lines of "Tell me about a time where you had to make a difficult decision. What was the decision, what made it difficult and how did you decide?"
What is a movie I should see next, and why? (Give a good answer if you get this one)
Describe a time when an angry customer called. How did you manage the call and what was the result?
Reason for applying with PNC.
Why WhatsApp /Facebook?
How do you handle escalations with the cross functional teams?
What's the difference between a software manual and hard patch? What's a change board in software development? Name of current CEO Examples of ServiceNow solutions
What would you do if 3 of your clients had an escalation at the same time?
Background/current overview
Why do you want to work for Cox? Where do you see yourself in five years? Why did you leave your last job? Why should we hire you?
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