why will you be a good fit for dish and can you sale a person something and do a role pay of trying to sale something to the person who is interviewing you. work ethic and honesty etc
Customer Retention Representative Interview Questions
1,363 customer retention representative interview questions shared by candidates
Typical questions about achievements and a hypothetical call or acting as though you were on a call. Lots of questions about if you are able to stay calm and focused while also being able to sell.
Asked me to sell him a cell phone
Participate in a Role play of sales
Did i ever run into a problem at work and what was my response and how did i come to that response.
What happened with my last experience? What kind of difficulties I have had and what did I do to solve them? What was my proudest moment in my career... Etc
Basic questions then they ask you to sell them something random, and want you to try to retain a customer who wants to quit dish.
The questions were generic questions regarding myself and my experience.
How would you handle a difficult customer?
Asked to sell a theoretical item
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