A logic assessment was required; 20 minutes to solve 15 puzzles. This was an IQ test type assessment of review series of images (as many as 8) and selecting the missing image. I've taken military intelligence and Mensa tests that were vastly less difficult than this assessment.
Call Center Operations Manager Interview Questions
35 call center operations manager interview questions shared by candidates
No questions were difficult or unexpected
What is a IP address?
How does your experience lend itself to supporting multiple people in multiple locations?
“How do you manage, for your direct reports, goals, results and work/life balance?”
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