I applied online. The process took 1 week. I interviewed at TJ Maxx in Jul 2017
Interview
Group interview with about. ten other applicants and two managers. Felt very relaxed. They gave us a tour of the store, and then at the end, asked each fo us why we thought we should be hired.
Interview questions [1]
Question 1
Describe a time you had to handle a situation with an unsatisfied customer
The first interview was a group interview where they showed you around the store and gave you an idea of what type of work you would be doing. They asked us how we might organized a shelf and were asked to demonstrate.
The second interview was an individual interview with relatively simple and straight forward questions.
It was a very quick interview. It was mostly about customer service and ensuring you'll provide good quality service. They may ask if you're comfortable with opening the T.J Maxx credit card.
Interview questions [1]
Question 1
What would you do to provide excellent customer service?