T.K. Maxx Sale Associate interview questions

I had a telephone interview than had a one on one interview a week later. It was very casual and calm. The interviewer was very nice and polite. During the interview i was made to take a test. It was based on customer services and how i would react to scenarios. For example, "How would you feel if your manager criticised a method that you use".

group interview, then a one on one interview asked questions about previous experience and scenarios. How you would speak and approahc customers. It was for a new store, so there were loads of people,