I applied online. I interviewed at T.K. Maxx (London, England) in Oct 2024
Interview
It was pretty straightforward and was asked about my previous similar roles. Situation based questions as well- ‘what would you do if a customer asks for x but you are doing y atm which is assigned by your manager?’
I applied in-person. I interviewed at T.K. Maxx (Edinburgh, Schottland) in Apr 2025
Interview
The interview was fast and straight forward, they asked me the typical questions, e.g what do you know about the company? Tell me about a time you had to resolve an issue?. There’s videos on youtube that shows you the questions they may ask.
While the system was easy to use, I found some of the questions unclear and not very reflective of real work situations. It was sometimes difficult to understand what kind of answer was expected.