Candidates applying for Customer Success Manager (CSM) roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at HubSpot overall takes an average of 25 days.
Common stages of the interview process at HubSpot as a Customer Success Manager (CSM) according to 1 Glassdoor interviews include:
Personality test: 33%
Skills test: 33%
Phone interview: 33%
Here are the most commonly searched roles for interview reports -
Thorough, detailed interview process - I got to meet many folks from the team which was helpful. I’m grateful for the process and for the time folks put into it - it all helped with my decision.
Interview questions [1]
Question 1
How would you hold a customer accountability despite a new point of contact with a preferred system?
I applied through an employee referral. The process took 3 weeks. I interviewed at HubSpot (Boston, MA) in Jun 2021
Interview
- Screening with recruiter and hiring manager - 3-4 back to back interviews with people from the team - 30 minute mock presentation Questions varied with each person, presentation is a mock QBR/EBR
I applied online. The process took 2 months. I interviewed at HubSpot (Dublin, Dublin) in Nov 2021
Interview
The interview process was efficient and well-organized. The questions were relevant, and the interviewer displayed a positive and professional demeanour, making for a pleasant experience overall. Also great follow-up for the answer.