I applied in-person. The process took 5 weeks. I interviewed at Concentrix (Cagayan de Oro) in May 2008
Interview
I could say that the hiring process itself was kinda strict or rigid, professional, shall I say Standard. All I did was just took the exam, gone through initial interviews, final interviews, soft skills training, rigid BPT training, simulation/hands on or live exams. Basically, I did not pass technically but was recommended to be part of the Customer Service Team as what the trainers observed of me.
That was a lucky day for me! ^_^
Interview questions [1]
Question 1
During Simulation/Live exam like I was assuming to be the agent and the "customer", our trainer had problem accessing the email. And I was like, I don't know what to say nor what port to open the email. That was the most difficult thing that happened to me.
I applied online. I interviewed at Concentrix (Bengaluru) in Jul 2026
Interview
Going through resume and knowledge check about windows and adobe. Show know how to pitch in sales. Should know the technical parts of windows and Mac in order to clear the ops round
It was okay. Got a phone call then got invited to do an English language assessment then an interview . It was easy. You get the usual questions in any customer service interview
Interview questions [1]
Question 1
Tell me about yourself and What are your strengths
I applied online. I interviewed at Concentrix (Curitiba)
Interview
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.