I applied online. The process took 4 days. I interviewed at Concentrix (Calgary, AB) in Nov 2025
Interview
Applied for Customer Service Representative but was automatically routed to Sales Advisor position without notification. Completed extensive assessments including typing test, speaking assessment, screening interview, and aptitude tests. Received generic rejection with no feedback or explanation after significant time investment. Recommendation: Improve candidate communication and provide feedback after multi-stage assessment processes.
It was okay. Got a phone call then got invited to do an English language assessment then an interview . It was easy. You get the usual questions in any customer service interview
Interview questions [1]
Question 1
Tell me about yourself and What are your strengths
I applied online. I interviewed at Concentrix (Curitiba)
Interview
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.