Concentrix Customer Service Representative CSR interview questions
based on 1K ratings - Updated Jul 3, 2026
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
65%
Applied online
Applied online
12%
In Person
In Person
10%
Employee Referral
Employee Referral
5%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
2%
Campus Recruiting
Campus Recruiting
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Concentrix interviews FAQs
Customer Service Representative CSR applicants have rated the interview process at Concentrix with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative CSR roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 31 days.
Common stages of the interview process at Concentrix as a Customer Service Representative CSR according to 2 Glassdoor interviews include:
Background check: 33%
Phone interview: 33%
Skills test: 33%
Here are the most commonly searched roles for interview reports -
Interview process was easy. There is 5 stages to clear.
1. HR round
2. Basic english test in which you have to write 300 words paragraph in 20 minutes.
3. Most important - writing and speed test on computer.
4. Speed test with minimum time
5. Most important - Interview with manager.
Interview questions [1]
Question 1
Are you comfortable with night shift?because there is 24/7 shift timings.
I applied in-person. The process took 1 day. I interviewed at Concentrix (Manila, ) in May 2021
Interview
It was easy and took me just 1 day for the whole hiring process to complete, I was interviewed by the people from recruitment, HR, and my final interview was handled by a Team Leader.
I applied online. The process took 1 day. I interviewed at Concentrix (Gurgaon, Haryana) in Jun 2025
Interview
Good questions,
Nice behaviour
Polite manner
Nice sitting area
Great canteen
Negatives are
Took alot of time , almost a full working day as they have 4 rounds and huge number of candidates