The hiring process at AT&T takes an average of 30 days when considering 2 user submitted interviews across all job titles. Candidates applying for Sales Representative had the quickest hiring process (on average 30 days), whereas Sales Representative roles had the slowest hiring process (on average 30 days).
I applied online. The process took 2 weeks. I interviewed at AT&T (Raleigh, NC)
Interview
The Interview process was simple for me as I was moving from a different department into IEFS. It was a group interview. The candidates were asked a series of basic questions related to basic troubleshooting and customer service scenarios.
Interview questions [1]
Question 1
What would you do if a customer were being difficult and resistant to the installation process?
The interview process was pretty quick. I got dressed up. I came to the interview with a copy of my résumé and the interview lasted for 30 minutes. They asked me questions like how do I deal with stress? How do I deal with customers? How do I deal with an upset rate, and how do I take criticism I use the five star method for many of the questions. It was pretty laid-back and the recruiter pretty much. Let me know that I should have my foot in the door and get the job by the end of the week.
Interview questions [1]
Question 1
How do I take criticism from a manager or supervisor?
Straightforward and clear on what was needed. Easy discussion. 2 interviews with the hiring manager and then the team for fit. Good discussion and easy rapport to go over what they required and next steps.