What experience do you have in customer service?
1st Line Support Interview Questions
89 1st line support interview questions shared by candidates
Describe what issue would be prioritised
Scenario-based questions such as how I would deliver technical answers / explanations to a non-technical person.
What are your strength and weakness
Where do you see yourself in 5 years
What experience do you have in a support or customer facing role?
Why do you want to work here
What is one of my weaknesses or what I would like to improve.
How would you react in a situation where you disagree with your manager/team leader, and you know it's not due to your work or effort? How would you approach the situation, i.e., resolving it?
Yes! There was lot of questions and they were all good, like you could tell they had gone to question school and had scored all the goals!
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