the LEGO Group reviews

4.3

84% would recommend to a friend

(2,935 total reviews)
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Niels B. Christiansen

96% approve of CEO

79% positive business outlook

the LEGO Group has an employee rating of 4.3 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The the LEGO Group employee rating is 24% above average for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Aug 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Discount, product knowledge, world recognized name, working with fun people and customers. Easily a conversation starter ("Uh, yeah, I work for Lego. Yeah, that Lego"). Fun building events. Works around your schedule fairly hassle free

Cons

Mystery shops. It seems like your performance as an employee (as well as a store) is judged simply on mystery shops. Bonuses and raises are issued out accordingly. It greats a lot of disillusionment. Very little hours throughout most of the year.

4.0
Oct 1, 2010
Recommend
CEO approval
Business Outlook

Pros

Great product! Staff and management are all dedicated to their work. This says a lot about other companies who push less than reputable product. If what you're selling is worth supporting, you'll get that much more out of your employees who believe in what you're selling.

Cons

Huge disconnect between senior management and store operation. Store management either disregards or is confused by directives pushed by home office. Some directives even go as far as failing spectacularly and making the customer experience bad because of these 'little' things. Management ineffective in rewarding good customer interaction, but very good at punishing negative interaction. Home office and management rarely listens to its store associates or the store for ways to improve the store.

5.0
Apr 3, 2011
Recommend
CEO approval
Business Outlook

Pros

It is a trusting culture with little to know politics. It knows what it is good at and over invests in these area's, not giving competition a chance. It is a family owned company with a long term perspective.

Cons

We do like to discuss a lot which sometimes delay's decision making processes.

Viewing 2932 - 2934 of 2,935 Reviews

Glassdoor has 3,605 the LEGO Group reviews submitted anonymously by the LEGO Group employees. Read employee reviews and ratings on Glassdoor to decide if the LEGO Group is right for you.