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      Zalando

      Engaged Employer

      Zalando reviews

      3.6

      66% would recommend to a friend

      (2,216 total reviews)
      avatar

      Robert Gentz

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      Zalando has an employee rating of 3.6 out of 5 stars, based on 2,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zalando employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Feb 22, 2026

      Logistics Manager

      Logistics manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cross-Functional Leadership & Process Improvement KPI Ownership & Data-Driven Decision Making

      Cons

      KPI Management & Reporting Operational Problem Solving

      avatar
      Zalando Response
      2mo
      Thank you for sharing your feedback and for your long-term commitment to our team. We are glad you found value in our data-driven approach and the opportunity to take on leadership roles across different functions. We also take your observations regarding operational workflows and reporting structures seriously; your insights will be helpful as we continue to refine our internal processes.
      4.0
      Feb 9, 2026

      I like it

      Legal counsel
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team, good work-life balance, interesting work

      Cons

      Not the best for career development, in terms of promotions

      avatar
      Zalando Response
      3mo
      Thank you for sharing your experience with us. We're glad to hear that your team and projects have helped you achieve a positive work-life balance. Creating an environment where interesting work and personal well-being go hand in hand is one of our key goals. We also take your observations regarding career development and the promotion process very seriously, as providing learning opportunities is a key part of our commitment to empowerment.
      3.0
      Jan 30, 2026

      Potential to be great, spoiled by complexities and no clear leadership

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - salary is fair - great office environment - some potential for trying new things

      Cons

      - severely lacking in clear and strong senior management - questionable and damaging fairness shortfalls/bullying/not managing toxicity - many overlaps of roles combined with poor processes leads to lots of unnecessary time-wasting and conflict - questionable practices around POC, especially MENA employees

      avatar
      Zalando Response
      3mo
      Thank you for bringing these issues to our attention. We take concerns about management, internal processes and the employee experience very seriously. Please contact the People & Organisation team at review-escalations@zalando.de so that we can address the issue internally.
      Viewing 22 - 24 of 2,216 Reviews
      Related searches: Zalando jobs | Zalando salaries | Zalando benefits | Zalando interviews | Zalando conversations
      ReviewsZalando reviews

      Glassdoor has 3,398 Zalando reviews submitted anonymously by Zalando employees. Read employee reviews and ratings on Glassdoor to decide if Zalando is right for you.