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      Zalando

      Engaged Employer

      Zalando reviews

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      3.6

      66% would recommend to a friend

      (2,216 total reviews)
      avatar

      Robert Gentz

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      Zalando has an employee rating of 3.6 out of 5 stars, based on 2,216 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zalando employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Apr 22, 2026

      Keine Ahnung

      Risk mitigation specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Close to S bahn and U bahn. Colleaues are mostly nice, Most TLs and Middle Management are basic Contact Center types, Looking out for themselves.

      Cons

      Not the job that was described and interviewed for. Turned out to be basically a call center position not actually Operational Risk Mitigation/Fraud Detection/Pattern Recognition/Full Investigation and blocking due to ridiculous AHTs.

      3.0
      Apr 17, 2026

      Salary

      Software enginner
      Recommend
      CEO approval
      Business Outlook

      Pros

      good experience and people in the company

      Cons

      not that great for entry level.

      2.0
      Apr 13, 2026

      Place to develop skills but not for progressing in career

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Many smart and supportive colleagues, Definitely bring amazing ideas and help you grow. * Good tech stack and shoutout to focus on building AI experts and community. * Focuses on customer frustration and making sure customers are getting what they want to keep high customer engagement. * Demanding work but manageable work-life balance. * Company benefits are good. * Community building like table tennis tournaments, Tisch tennis tournaments, occasional breakfast bites or lunch

      Cons

      Specific to Lounge by Zalando: * Leadership has a blind eye to how unfairly people are treated. * Success is only measured in how much business received from shipping something. * Constantly changing leadership or their approach creates a lot of uncertainty and unstability into teams priorities, and business focus. * Seniority in Engineering are inexperienced and lack the capability to make decisions or bring ideas or mentorship. * Pay gap between you and other people on same level is huge (open salaries initiative shows that very clearly). * OFM principle not mentioned but highly respected and followed is: Politics and Favoritism first, Everything else second. * No 13th month salary or any kind of bonus. * Salary increment is almost non existent - 1-2% increase in a year maximum. * Promotions require a lot of politics or just forget it.

      Viewing 13 - 15 of 2,216 Reviews
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      ReviewsZalando reviews

      Glassdoor has 3,398 Zalando reviews submitted anonymously by Zalando employees. Read employee reviews and ratings on Glassdoor to decide if Zalando is right for you.