TeamViewer reviews

3.4

50% would recommend to a friend

(476 total reviews)

Oliver Steil

53% approve of CEO

39% positive business outlook

TeamViewer has an employee rating of 3.4 out of 5 stars, based on 476 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeamViewer employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

476 reviews
1.0
Jun 20, 2024

Toxic

Recommend
CEO approval
Business Outlook

Pros

Snack and the benefits are good

Cons

The company's work environment has become increasingly toxic. It appears that the positive reviews may be influenced by managerial pressure from the Inside Sales VP. This company was once a wonderful place to work, where employees looked forward to coming in each day. However, this changed drastically with the arrival of the new VP, whose leadership style has been characterized by bullying. Disturbingly, reports of the VP's actions and behavior to HR and the Senior Leadership Team (SLT) have resulted in retaliation against those who speak up. There is a noticeable trend of long-standing team members, including top performers, being nicely forced to resign. According to managers, performance metrics are no longer the priority, which raises significant concerns. The treatment of employees is disheartening. There is a lack of support for professional growth and development. Call reviews, rather than being constructive, are often disrespectful and demoralizing, leaving employees traumatized and fearful of engaging with customers. Over the past six months, we have lost numerous talented individuals, which is truly unfortunate. This high turnover is a testament to the detrimental impact of the current management practices on the workforce.

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TeamViewer Response
1y
Thank you for your review, we value your feedback. The experience you describe is concerning and does not align with the high standards we set for our managers. In general, our Annual People Survey indicates that the vast majority of TeamViewer employees is satisfied with our company culture, work-life-balance offerings and leadership. However, your input highlights an area that seems to require our immediate attention. We are committed to resolving this issue and improving our environment. If you would be willing to share more details, please contact me directly at andreas.eisfeld@teamviewer.com.
3.0
Jun 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Food, snacks, community, the people, the diversity of our team members and the different languages we speak. It's a shame that we have so many wonderful people that work here, and it's gone to waste due to leadership.

Cons

Management in inside sales is out of control and managed by fear. Apply to any other job here EXCEPT for inside sales. Just last week, management yelled at us and said monkeys could do our job.

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TeamViewer Response
1y
Thank you for taking the time to share your feedback. We’re glad to hear that you appreciate the diversity and team collaboration within our company. We also want to acknowledge your concerns about negative experiences in your department. Constructive feedback like yours is invaluable as it helps us identify areas where we can improve. We want to assure you that your experience does not reflect our company values, and we are committed to investigating and addressing the issues you’ve raised. Please feel free to share more details with us directly at andreas.eisfeld@teamviewer.com so we can take appropriate action. Thank you again for your honest feedback.
Viewing 127 - 129 of 476 Reviews

Glassdoor has 628 TeamViewer reviews submitted anonymously by TeamViewer employees. Read employee reviews and ratings on Glassdoor to decide if TeamViewer is right for you.