TeamViewer reviews

3.4

50% would recommend to a friend

(475 total reviews)

Oliver Steil

53% approve of CEO

39% positive business outlook

TeamViewer has an employee rating of 3.4 out of 5 stars, based on 475 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TeamViewer employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

475 reviews
1.0
Aug 21, 2024
Recommend
CEO approval
Business Outlook

Pros

You can score points with the managers and VP by writing fake positive reviews online

Cons

My time at TeamViewer was deeply affected by the arrival of the new Vice President of Sales, whose leadership style has created a work environment dominated by fear and intimidation. The issues have been further exacerbated by ineffective senior sales managers and overly harsh policies. Since the VP’s arrival, the work culture has plunged into a state of chaos and fear. His management style demands blind obedience at the expense of skill and integrity, creating a toxic environment where true professionalism is suffocated. His sales knowledge is so lacking, and the strategies are so absurd, that they make employees feel more like scammers than legitimate sales professionals. The Vice President of Sales approach has led to the unfair dismissal of many talented individuals for trivial reasons, including top performers. One of these top performers was fired right after complaining to HR. The senior sales managers are equally problematic. One of them, who was promoted to the position during a Performance Improvement Plan (PIP), fancies himself as a sales coach but lacks any real understanding of management or sales. His promotion, which appears to be more about flattering the VP and promising unwavering obedience, rather than merit, seems like a misguided decision we witness on a daily basis. The other senior manager is equally ineffective—unresponsive to questions, clueless about the system and product, and seemingly only capable of ringing a bell. An especially distressing policy is the requirement to stand for one hour, twice a day, whenever the bell is rung. This policy is enforced rigidly, regardless of your well-being or personal circumstances. If you choose not to stand, it is viewed negatively by management, and you risk receiving a verbal warning. This is likely because a written warning could be used as evidence in a legal dispute. Numerous reports of harassment, discrimination, and inappropriate behavior have been made, but no action has been taken against the VP, thanks to his protection by the Senior Leadership Team (SLT). This lack of accountability only exacerbates the toxic environment. One particularly disturbing incident involved the VP comparing employees to “trained monkeys” during a meeting.(Yes, this is real) The VP has made it clear that he "sees everything" and has threatened retaliation for any complaints. This environment stifles open communication and fosters fear among employees. Overall, it’s clear that the core issue is with the company’s leadership and management. If you value a respectful, supportive work environment, I strongly recommend looking elsewhere. The current state of affairs suggests that improvements are unlikely in the near future.

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TeamViewer Response
1y
Thank you for taking the time to share your feedback. We're sorry to hear that your experience was not representative of the work environment we strive to create. We take all concerns seriously, especially those related to leadership and workplace culture, and will ensure that these issues are carefully reviewed. If you would like to share more information, please feel free to contact me at andreas.eisfeld@teamviewer.com. We remain committed to fostering a supportive and respectful workplace for all employees.
1.0
Aug 15, 2024
Recommend
CEO approval
Business Outlook

Pros

I thoroughly enjoyed working at TeamViewer as a new inside sales rep over the last 2 years. The former team manager put in a lot of work to support sales reps and coach the team through different sales seasons. I learned and grew my skills from a strong manager and helpful teammates.

Cons

The VP of sales destroyed the morale of my team and continues to undermine the values of the company. He is authoritarian, and his policies have fostered a new culture that decimated the pleasant working environment at TeamViewer that existed prior to his arrival. I witnessed my tenured teammate, once a model employee, become unmotivated and increasingly less productive due to his foul behavior. For instance, he would frequently interrupt one-on-ones to sit in, with the intent of just chastising employees. This includes inappropriate comments about weight and physical appearance. This left us anxious in completing even simple tasks, making it impossible to implement any of their desired changes - lest we get the hammer. Perpetual rude comments, unfair/inconsistent sales policy, a needlessly stressful work environment, and many more problems forced me to leave. My last couple weeks of employment were characterized by tension that could be cut with a knife. Weeks on end of both old and new employees being forced out due to perceived "weak qualities" - his words. There were frequent complaints of harassment during this time that resulted in retribution. The VP of sales, along with the managers under him, utilized public shame and embarrassment as motivators. Under the current leadership, you can expect to dislike your job. Please consider my experience and others as accurate and a deterrent toward employment at TeamViewer.

avatar
TeamViewer Response
1y
Thank you for your detailed feedback. We're glad to hear that you had a positive experience with your previous team and manager, and we're sorry that your recent experience did not reflect the supportive environment we strive to provide. Your concerns, particularly about leadership and workplace culture, are taken seriously and we will ensure that they are reviewed. If you would like to share more information and help us clarify the situations you have described, please feel free to contact us at andreas.eisfeld@teamviewer.com.
1.0
Aug 14, 2024

Unqualified management

Recommend
CEO approval
Business Outlook

Pros

New Technology and some very good engineers

Cons

everything else most notably the bad management. half the new comers leave after one year. favouritism between colleagues creating unstable environment. very valuable old timers left abruptly causing a huge issue with management pretending nothing happened verbal abuse is normal inside

Viewing 106 - 108 of 475 Reviews

Glassdoor has 627 TeamViewer reviews submitted anonymously by TeamViewer employees. Read employee reviews and ratings on Glassdoor to decide if TeamViewer is right for you.