Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 107 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 106 reviews)); "Good benefits and stability of a very large company" ((in 93 reviews)); "Team itself is great." ((in 72 reviews)); "Great culture and hands on mentality" ((in 61 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 133 reviews)); "Low pay and unhappy overall" ((in 104 reviews)); "Awful company bad management awful treatment" ((in 100 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 80 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 35 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

71% would recommend to a friend

(1,992 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Nov 22, 2024

Fun working environment

Entertainer

Recommend

CEO approval

Business Outlook

Pros

being part of an international team can really help with improving communication and language skills and most of the time entertaining the guests also allow you to experience the fun games and shows

Cons

you will be basically working from morning until midnight because you get to rest during the day but you have to go back once your break is over this lead to an identity crisis over time.

TUI Group Response

1y

Thank you for sharing your feedback about flexibility. We understand the importance of accommodating various needs and schedules. Unfortunately, due to the nature of some roles, we cannot provide the same flexibility in all functions. We are committed to creating a workplace that supports the diverse needs of our colleagues and allows for greater flexibility. Thank you once again for sharing your thoughts. Best wishes from the TUI Employer Brand Social Media Team

5.0

Nov 22, 2024

Brilliant Company to work for

Talent acquisition

Recommend

CEO approval

Business Outlook

Pros

Fantastic colleagues Supported by management Great benefits Flexible working Career development opportunities Job satisfaction Proud to work for such a well known brand

Cons

Wouldn't necessarily say this is a con - depending upon which area you work in you do need to be resilient, as it's a travel company no day is the same.

TUI Group Response

1y

Thank you for sharing your feedback about your experience with our company. We are delighted to hear that you have received strong support from management and appreciate the career development opportunities TUI provides. Best wishes from the TUI Employer Brand Social Media Team

5.0

Nov 22, 2024

Airport representative

Recommend

CEO approval

Business Outlook

Pros

A nice environment with many benefits including bonuses for good customer service and sales. Also, expenses such as gas are paid.

Cons

Sometimes working at the airport requires working after midnight or doing overtimes due to flight cancellations etc

TUI Group Response

1y

We are pleased to hear that you enjoy the benefits TUI offer. Thank you for sharing your feedback about flexibility. We understand the importance of accommodating various needs and schedules. Unfortunately, due to the nature of some roles, we cannot provide the same flexibility in all functions. We are committed to creating a workplace that supports the diverse needs of our colleagues and allows for greater flexibility. Best wishes from the TUI Employer Brand Social Media Team

Viewing 280 - 282 of 1,992 Reviews

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Karrieretag an Bord 2026

Hamburg

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TUI Group

TUI Group reviews

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Fun working environment

Brilliant Company to work for

Airport representative

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