Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 107 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 103 reviews)); "Good Benefits and can have a good team" ((in 95 reviews)); "Team itself is great." ((in 76 reviews)); "Great culture and work ethic" ((in 63 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 139 reviews)); "Low pay and unhappy overall" ((in 101 reviews)); "Awful company bad management awful treatment" ((in 99 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 80 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 33 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

71% would recommend to a friend

(1,992 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Dec 16, 2024

Started off great but declined really fast

Airport representative

Recommend

CEO approval

Business Outlook

Pros

- strong reputation with internal pathways, networking - get to work abroad and explore world, learn languages fast

Cons

- 8 hours a day 6 days a week in the beating hot sun with little to no shadow and temperatures of 35-55 degrees (not joking) - absolutely no benefits compared to every other department that gets a fuel card, free hotel food, and a car and 2 days off a week - get paid hardly anything , works out at 4.50€ an hour - unbelievable corruption across the Antalya office - 4 out of 5 posted employees left before halfway through the season, many developed heat related conditions ranging from mild infections to passing out and seizures and burns

TUI Group Response

1y

Thank you for taking the time to give feedback about your experience at TUI. We're glad to hear about your experience regarding the opportunities to grow and explore the world with us. Your feedback regarding working conditions abroad will be noted to the relevant team, and we will review these matters to ensure a safe and equitable working environment for all. Best wishes from the TUI Employer Brand Social Media Team

3.0

Dec 13, 2024

Good vacation

Software developer

Recommend

CEO approval

Business Outlook

Pros

Good vacation discounts in summer and Christmas

Cons

Long meetings and not innovation projects

TUI Group Response

1y

Thank you for taking the time to share your feedback. We are happy to hear you enjoy the benefits TUI offer. Best wishes from the TUI Employer Brand Social Media Team

2.0

Dec 10, 2024

Don’t work here

Travel consultant

Recommend

CEO approval

Business Outlook

Pros

Flattering uniform Some habitual customers very lovely

Cons

Very low pay for the workload Toxic environment Cliquey gossipy managers Thrown into work hardly trained without support Extremely high turnover of staff, chronically understaffed

TUI Group Response

1y

We take your concerns about training and management very seriously. We regret that your experience was not satisfactory and appreciate your feedback, as it helps us identify areas for improvement and opportunities for growth. Best wishes from the TUI Employer Brand Social Media Team

Viewing 262 - 264 of 1,992 Reviews

Jobs at TUI Group

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Intern (all gender) Fleet Organizational & People Management

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(Junior) Customer Service Manager (Guest Relation) (all gender) für die Marke Mein Schiff

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(Junior) Customer Service Manager (Guest Feedback) (all gender) für die Marke Mein Schiff

Hamburg

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TUI Group

TUI Group reviews

Ratings by category

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Reviews by job title

Started off great but declined really fast

Good vacation

Don’t work here

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