Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 107 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 103 reviews)); "Good Benefits and can have a good team" ((in 95 reviews)); "Team itself is great." ((in 76 reviews)); "Great culture and work ethic" ((in 63 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 139 reviews)); "Low pay and unhappy overall" ((in 101 reviews)); "Awful company bad management awful treatment" ((in 99 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 80 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 33 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

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TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Dec 24, 2024

Great start in Tour Operator

Customer operations executive

Recommend

CEO approval

Business Outlook

Pros

- Exposure to all parts of the company: Great learning experience. - supportive atmosphere, positive management. - subsidised weekday canteen in head office. - free parking at work - great learning resources / courses in company - clear development and progression framework - eligible for annual pay review and possible bonus

Cons

- 24/7 role, so night working (12 hours) involved. - No possibility of hybrid working. Office based only - pretty much tied to the phones on shift

TUI Group Response

Hi there! Thank you for taking the time to give us a review! It's great to hear your positive feedback and your input and perspective are important for our ongoing efforts to improve. Thank you for your dedication! Best wishes from the TUI Employer Brand Social Media Team

5.0

Dec 19, 2024

Nice experience

Txc agent

Recommend

CEO approval

Business Outlook

Pros

Nice colleagues, a lot of work, all remote

Cons

unfriendly customers on the phone - the usual thing

5.0

Dec 19, 2024

A great place to work

Press officer

Recommend

CEO approval

Business Outlook

Pros

Some amazing benefits and travel opportunities. A great company culture.

Cons

No cons. It was a great place to work and I would recommend it to anyone who wants an exciting and dynamic job role.

Viewing 253 - 255 of 1,991 Reviews

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