Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 110 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 107 reviews)); "Good benefits and stability of a very large company" ((in 90 reviews)); "Team itself is great." ((in 73 reviews)); "Great culture and work ethic" ((in 63 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 134 reviews)); "Low pay and unhappy overall" ((in 100 reviews)); "Awful company bad management awful treatment" ((in 99 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 79 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 32 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

Skip to content Skip to footer

Notifications

TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,992 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jun 26, 2018

Dont do it

Representative

Recommend

CEO approval

Business Outlook

Pros

See the awfull side of tourism.

Cons

Awfull environment, backstabbing mentality, awfull pay lotsa working hours. A real brainwash mashine. No room for personal input and a 70% polyester costume! Not ideal in hot tempratures.

3.0

May 18, 2018

Tui

Travel advisor

Recommend

CEO approval

Business Outlook

Pros

great team spirit in store, Good chances to progress if you want to further your career, free uniform , never a boring job and usually lovely customers!

Cons

mystery shopped with every customer, low wage and no major staff incentive for long term employees, very target focused, expects a lot for awful pay, never finish on time

4.0

May 7, 2018

Great benefits, but few career opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The benefits are great - employees get a generous holiday discount, which increases with years of service. Annual leave stars at 25 days and also increases with time. The modern office is travel-themed and has a canteen. It always feels like a young place to work - I’d say 80% of people are under 40, with a lot under 30. As a general rule, colleagues are friendly, sociable and down to Earth.

Cons

Progression opportunities, in my experience, have been very limited. A lot of senior management have been at TUI many years and have no intention of leaving. When a higher role does come up, it often feels like it’s already been decided who’s going to be successful - before interviews have even taken place. Also, celebration of success doesn’t happen as often as it should.

Viewing 247 - 249 of 1,992 Reviews

Jobs at TUI Group

Karrieretag an Bord 2026

Hamburg

View job

Head of Digital Product

Hannover

View job

Intern (all gender) Fleet Organizational & People Management

Hamburg

View job

(Junior) Customer Service Manager (Guest Relation) (all gender) für die Marke Mein Schiff

Hamburg

View job

(Junior) Customer Service Manager (Guest Feedback) (all gender) für die Marke Mein Schiff

Hamburg

View job