Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 102 reviews)); "Great people regionally and nationally" ((in 102 reviews)); "Good benefits and stability of a very large company" ((in 94 reviews)); "Team itself is great." ((in 74 reviews)); "Good culture and fun place to work" ((in 61 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 129 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 104 reviews)); "Low pay and unhappy overall" ((in 100 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 78 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 31 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 24, 2025

Works closely with Project owners and product managers to ensure web release deliverables have been deployed

Change and release coordinator

Recommend

CEO approval

Business Outlook

Pros

Good work life balance Career progression opportunities

Cons

Leadership/ Management Rate of progression

TUI Group Response

1y

Hi there, thank you for taking the time to write us a review. We are pleased to hear you thoughts relating to our work life balance and career progression opportunities. We appreciate and take on board your feedback regarding our management and company structure. Your insights are invaluable to us and help us getting better. Best wishes from the TUI Employer Brand Social Media Team

4.0

Feb 19, 2025

IT Systems Manager

It systems manager

Recommend

CEO approval

Business Outlook

Pros

Good work culture, assistance and a very clear goal for projects.

Cons

Too many stakeholders can take the project in a different direction

TUI Group Response

1y

Thank you for taking the time to give feedback about your experience at TUI. We're really pleased to hear that you value the positive work culture and clear project goals, We take onboard your comments regarding stakeholders. Your insights are appreciated and help us grow stronger as a team. Thank you again for taking the time to share your experience. Best wishes from the TUI Employer Brand Social Media Team

4.0

Feb 18, 2025

Overall a great company to work for, but changes could be made to several areas.

Cabin crew

Recommend

CEO approval

Business Outlook

Pros

Good salary, hours and conditions compared to other airlines, great commission. Flexible, can go part-time (75% or 50%) and are able to swap flights for days off, or pick up extra flights from other crew members Nice long-haul destinations. Empathetic managers.

Cons

Begins on a fixed-term contract, with winter work not guaranteed, Staff travel is limited and not very flexible at all, and you are not even eligible for it until you are made permanent. Long-haul in-flight service is inefficient and time-consuming. Could definitely be streamlined. Bidding system is absolutely shocking, not fit-for-purpose. Uniform could be made from superior quality materials, feels and looks a bit cheap. Very little career progression; don't expect a promotion to cabin manager for at least 12+ years, and promotions are based on seniority (not merit) which is just ridiculous.

TUI Group Response

1y

Thank you for your feedback—it’s great to hear your comments regarding flexibility and salary. Also that you find our Managers empathetic. While we acknowledge your comments regarding Contract terms, Bidding System and Career progression we’re actively working on enhancing these aspects. We encourage you to actively discuss career growth with your manager. Our "Great Place to Grow" conversations provide a good occasion and a more structured way to pick this up. We value your input, as it helps us identify areas where we can improve the employee experience. Best wishes from the TUI Employer Brand Social Media Team

Viewing 217 - 219 of 1,991 Reviews

Jobs at TUI Group

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Hamburg

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Intern (all gender) Fleet Organizational & People Management

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Head of Digital Product

Hannover

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Karrieretag an Bord 2026

Hamburg

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Intern (all gender) People & Culture (Recruiting)

Hamburg

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TUI Group

TUI Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Works closely with Project owners and product managers to ensure web release deliverables have been deployed

IT Systems Manager

Overall a great company to work for, but changes could be made to several areas.

Jobs at TUI Group

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