Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

70% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 110 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 108 reviews)); "Good benefits and stability of a very large company" ((in 87 reviews)); "Team itself is great." ((in 75 reviews)); "Great culture and hands on mentality" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 133 reviews)); "Low pay and unhappy overall" ((in 103 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 101 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 74 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 36 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What TUI Group locations have received the highest employee ratings?

Frankfurt am Main , Hannover , Hamburg

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TUI Group

TUI Group reviews

3.7

70% would recommend to a friend

(1,990 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jan 23, 2010

TUI

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunity for world travel with access to a variety of roles at mid management level. Friendly work environment and hard working overseas staff.

Cons

Long hours with very little chance of upper management promotion. UK departments and UK office procedures not as innovative or hard working as overseas staff.

3.0

Apr 24, 2009

A complete overhaul of senior management+area managers to ensure fairness in the workplace .

Travel adviser

Recommend

CEO approval

Business Outlook

Pros

Opportunities to work overseas and meet like minded colleagues and be part of a large organisation.

Cons

Promotions overseas which are not advertised and "kept under wraps" are given to "friends", favouritism within the group, lack of information from management towards members of staff, general lack of "duty of care" towards staff wellbeing.

5.0

Dec 12, 2008

Great Place to work.

Business architect

Recommend

CEO approval

Business Outlook

Pros

Great corporate culture. I worked in the head office as a business analyst and everyone from the cleaners to high level management had a commitment to the company and its goals. People working together on the surprisingly complex task of delivering quality hoidays to people at affordable prices. Full of really nice looking people (regardless of your preferences) as well!

Cons

Whilst the corporate culture is great, the corporation as a whole was prone to fairly major and rapid mood swings. Things would seem to go from very positive to very negative dpending on individual news items and current world wide events. Admittedly I was there for the tsunami in which th company lost both clients and employees, however the reactive nature of the workplace went way beyond that understandble reactiuon to a shocking incident. Small news items would lead to big chnages in policy only to have them changed back again a few days later.

Viewing 1984 - 1986 of 1,990 Reviews

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