Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 107 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 101 reviews)); "Good Benefits and can have a good team" ((in 87 reviews)); "Team itself is great." ((in 75 reviews)); "Great culture and work ethic" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 136 reviews)); "Low pay and unhappy overall" ((in 107 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 80 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 30 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What TUI Group locations have received the highest employee ratings?

Frankfurt am Main , Hannover , Hamburg

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TUI Group

TUI Group reviews

3.7

71% would recommend to a friend

(1,990 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Nov 8, 2014

Great company

Crm

Recommend

CEO approval

Business Outlook

Pros

Really enjoyed working at the TUI Travel, great people and great culture. Lots of out of work events ans staff trips abroad. Spot on work/life balance. Amazing perks if you like travelling

Cons

There is a chance to progress only if you'd go to a different department. Hard to progress within the same department unless someone leaves

2.0

Aug 22, 2014

Potentially great, but too many bureaucrats, too much back-stabbing/brown nosing and lack of forward thinking approach.

Sales customer service inbound

Recommend

CEO approval

Business Outlook

Pros

It's a job, the staff are all in the same boat. The training and development is well structured and educational trips are a nice touch.

Cons

There is no 2 way avenue... It's all about metrics, scheduled adherence. Sales targets are rarely achievable and a lot of the time when staff levels are low, the targets are split between who ever is left. It's not approached sensibly, when your opinion is given to management, it is usually looked down on and you feel worthless. The company will have it their way at any cost, changes to bad practices take too long to rectify.

4.0

Aug 2, 2014

Had to leave as was not granted holiday for 18 months.

Holiday advisor

Recommend

CEO approval

Business Outlook

Pros

Location, training, availability of management, chance to learn different job skills and even another language.

Cons

I worked for 18 months with one day off a week, no weekend, no holidays and became completely exhausted- when I asked for a weeks unpaid leave it was not granted! Our manager said this was because we were not hitting target as a resort- no wonder-none of us had had a break!

Viewing 1951 - 1953 of 1,990 Reviews

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(Junior) Quality Manager (all gender)

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