Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 102 reviews)); "Great people regionally and nationally" ((in 102 reviews)); "Good benefits and stability of a very large company" ((in 94 reviews)); "Team itself is great." ((in 74 reviews)); "Good culture and fun place to work" ((in 61 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 129 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 104 reviews)); "Low pay and unhappy overall" ((in 100 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 78 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 31 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 28, 2017

Good work environment

Marketing executive

Recommend

CEO approval

Business Outlook

Pros

Great company benefits, effective team meetings, good communication from senior members, training encouraged

Cons

Very low opportunities to be promoted within the workplace

TUI Group Response

9y

Thank you for taking the time to leave a review, its good to hear that the work that has been put in to improve communication is making a difference - Town Halls with the MD, video updates from senior leaders, weekly newsletters, huddles, breakfast meetings etc. I am sorry to hear you felt that career progression was limited. We do encourage internal moves and all vacancies are available on the intranet. The 'Global 60' programme has also recently been launched to promote the international opportunities we have to internal colleagues. As it's mid year review time, career aspiration discussions are happening now as part of that process.

3.0

Mar 28, 2017

Payroll Accountant at TUI

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

paid on time, gender equality, lunch break

Cons

low salaries, pressure, unpaid overtime

TUI Group Response

9y

Thank you for your comments. Please do discuss your concerns with your line manager and as it is mid year review time, that would be a good opportunity.

3.0

Mar 21, 2017

Can be amazing or awful - it's destination specific

General administrator

Recommend

CEO approval

Business Outlook

Pros

It's entirely destination specific so it really does depend on the team you're in. I've had amazing experiences with amazing perks and honestly, some of my best memories have been formed overseas. Accommodation is generally good. Also it's a great opportunity to meet people from other cultures which you wouldn't get to meet otherwise

Cons

At the same time, if you're working under poor management it can be a really bad experience. Tempers do get high around high season but normally this subsides. Unfortunately if things do get really bad and you end up in a toxic environment. Not enough is done to resolve it. HR do tend to look after management and the company

Viewing 1897 - 1899 of 1,991 Reviews

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TUI Group

TUI Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good work environment

Payroll Accountant at TUI

Can be amazing or awful - it's destination specific

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