Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 105 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 103 reviews)); "Good benefits and stability of a very large company" ((in 93 reviews)); "Team itself is great." ((in 76 reviews)); "Great culture and hands on mentality" ((in 64 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and some unrealistic targets" ((in 134 reviews)); "Low pay and unhappy overall" ((in 102 reviews)); "Awful company bad management awful treatment" ((in 102 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 81 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 35 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

71% would recommend to a friend

(1,992 total reviews)

Sebastian Ebel

70% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,992 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews

4.0

Feb 9, 2019

Great time had!

Regional sales manager

Recommend

CEO approval

Business Outlook

Pros

Great product Investment into the retail network and strong engaging incentives Opportunity for progression and movement within the business Recognition of service & loyalty Great benefits package

Cons

Lack of development opportunities in roles The organisation can be too large to have a voice heard People acknowledged by preference and popularity at times The inclination to underpay at times when moving internally

TUI Group Response

7y

Thank you for taking the time to provide us with your feedback. We wish you every success in your future career.

5.0

Jan 25, 2019

Really cares about people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Head office is a great place to work. Very commercially driven but also open to innovation. You're amongst many great experts. They need to do more to deliver on their customer promise. Really committed to working according to

Cons

You're based in Luton, not in London

TUI Group Response

7y

Thank you for taking the time to provide us with your feedback. We wish you every success in your future career.

5.0

Jan 19, 2019

Travel advisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Travel perks, discount, concessions, e Educationals, last minute staff holiday deals

Cons

Commission could be better but thats about it

TUI Group Response

7y

Thank you for taking the time to provide us with your feedback.

Viewing 1798 - 1800 of 1,992 Reviews

Jobs at TUI Group

Kinderbetreuung (w/m/d) | Kids oder Baby Club | Arbeiten im Ausland

Hannover

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(Junior) Customer Service Manager (Guest Feedback) (all gender) für die Marke Mein Schiff

Hamburg

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TUI MAGIC LIFE Sound & Light Technician (m/w/d)

Waldshut-Tiengen

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Karrieretag an Bord 2026

TUI Group

TUI Group reviews

Company ratings over time

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Reviews by job title

Great time had!

Really cares about people

Travel advisor

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