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      TUI Group

      Engaged Employer

      TUI Group reviews

      3.7

      71% would recommend to a friend

      (1,991 total reviews)
      avatar

      Sebastian Ebel

      69% approve of CEO

      50% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      3.3

      Senior management

      TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jan 24, 2024

      The worst experience of my life

      Financial controller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing really positive as an environment

      Cons

      The most humiliating experience of my life. I strongly ask people before applying for job at TUI to reconsider. I was racially abused on a daily basis by my superior and senior managers. Part of a Flemish Dutch speaking team , I was directly told that I don't deserve to be served any food unless I speak Dutch ... that was our daily communication ... Everything well hidden of course. Finance director highly incompetent , you don't know thing one day , they ask you to do completely the opposite the other day. Also women have advantages over man , guess why ... Toxic,, disgusting environment ... HR doesnt exist , you cant complain or do anything ...

      2.0
      Jan 12, 2024

      OK for the most-part

      Sales advisor - full time
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great name in the industry, generally well experienced colleagues, exciting job, travel vouchers awarded depending on length of service.

      Cons

      For the most-part, it’s a fun and exciting job… Who doesn’t want to think about holidays 24/7? But it can become extremely competitive given that the sales staff work on commission. Managers tend to move from one store to another (I worked there for 3 years and had 4 different managers) and if not up to expectations in the amount of profit you’re making for the company, the manager will let it be known. I experienced being humiliated in front of the entire team for not hitting a target. There is a lot of favouritism between managers/regional managers and some staff members. Since a lot in the industry have been so for a long time, everyone gets to know everyone. Our area manager was best friends with our shop manager so when one of the other girls in the shop tried to raise a grievance against her for bullying, nothing happened. It was brushed under the carpet & said colleague ended up leaving as a result of the backlash. Overall, loved the job itself, but the people… That’s another question.

      avatar
      TUI Group Response
      2y
      Thank you for sharing your insights. We're truly sorry to hear of your experience in store. We believe in the importance of clear leadership. We are constantly striving to improve our management practices. We appreciate your feedback regarding our management and your input is invaluable to us. Best wishes from the TUI Employer Brand Social Media Team
      2.0
      Dec 15, 2023

      None

      Airline pilot
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reasonable salary, modern fleet, reasonable time to command

      Cons

      Shocking rosters, useless bidding tool

      avatar
      TUI Group Response
      2y
      Thank you for taking the time to leave your review. We acknowledge your concerns about rosters as it helps us to improve. We would encourage you to discuss your concerns further with your manager. Best wishes from the TUI Employer Brand Social Media Team
      Viewing 175 - 177 of 1,991 Reviews
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      ReviewsTUI Group reviews

      Glassdoor has 3,027 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.